Our advisory services for managers cover all aspects of daily and operational human resources management. We can help you address issues in areas such as recruitment, labor standards, collective agreements, discipline, and employee benefits.

• Team management support;
• Handling difficult situations;
• Management and legal advice.

The use of practical tools such as HR procedures and policies improves work organization and encourages best practices in personnel management. These tools can also help you meet ethical and legal requirements.

• Development of company policies and procedures;
• Performance evaluations;
• Employee handbooks;
• Onboarding procedures and manuals;
• Job descriptions;
• Labor relations committees;
• Salary scales.

Managing the legal standards governing the relationship between employer and employee involves hiring, employment, and termination processes. We assist in both unionized and non-unionized environments.

• Negotiation of collective agreements;
• Grievance arbitration;
• Workplace conflict mediation;
• Drafting and reviewing employment contracts;
• Investigations and analysis of organizational issues (e.g., psychological harassment, absenteeism, turnover);
• Representation before labor administrative tribunals.

Our CNESST case management services address both financial aspects and claim processing. We offer operational support and representation for all aspects of workplace presence, whether absences are due to work-related injuries or personal reasons. We address the following topics:

• Custom rate calculation;
• Retrospective plan management;
• Expertise in file correction and CNESST improvement;
• CNESST claim handling (eligibility, medical and administrative follow-up);
• Dispute file preparation (administrative review and Commission of Occupational Injuries);
• Representation and advice;
• Absence management (medical assessments and temporary assignments);
• Training on CNESST claims case management.

The Global Ressources Humaines team has served as teachers, speakers, and trainers in many aspects of human resources management. We can design and deliver custom training sessions to develop the skills of our clients’ managers. Training topics include:

• Managerial rights and leadership;
• Managing absenteeism and disability;
• Conflict management;
• Disciplinary procedures;
• Handling CNESST claims (eligibility, investigation, analysis, appeals, etc.);
• Psychological harassment (complaint handling and resolution processes);
• Duty to accommodate (religion, disability, etc.);
• Substance use (disciplinary vs. administrative approaches);
• Individual coaching and development plans;
• Team coaching.

Our organizational development services aim to implement strategies and training tools to optimize company culture and employee behavior. Our interventions include:

• Development and implementation of strategic directions (vision, mission, and organizational values);
• Organizational diagnostics and problem solving;
• Organizational restructuring;
• Change management and employee engagement;
• Work climate analysis and satisfaction surveys;
• Team building initiatives.